Funko HQ Retail Store – Funko Brands Support Center

Funko Headquarters

Where are you located?
Do you charge admission?
Can fans line up early on release days?
Are animals allowed in the store?

I'm visiting from out of town. Do you ship purchases?
Can I have a Funko.com purchase shipped to the store?
Will you hold merchandise for me, so I can pick it up?
Do you host birthday parties?

Where are you located?

2802 Wetmore Ave
Everett, WA 98201
(425) 783-3616

Do you charge admission?

Our store is open to the public during normal business hours, so we do not charge admission.

Feel free to stop by as often as you like and stay as long as you wish. (Until closing time, that is!) Bring your camera and take photos with our life-size displays and browse to your heart's content.

Can fans line up early on release days?

We know it's exciting to be the one of the first in the store for events and big releases! Guests are welcome to line up outside of the Funko building starting at 5:00am. The line is generally accepted as starting near the front door, moving north on Wetmore Ave., then turning west on California St.

There are also times security may need create a line for entry based on the number of customers in our store. Entry is on a first-arrived basis and wait times can vary based on the guests that are already shopping.

Security personnel wear royal purple shirts, so be sure to alert one of their staff at any time, if you notice an urgent issue within the store or outside in the surrounding area.

Are animals allowed in the store?

Animals are not allowed, with the exception of service pets. All animals must respect other guests, otherwise they will be asked to leave.

I'm visiting from out of town. Do you ship purchases?

Sometimes your eyes are bigger than your suitcase and now you are wondering how you will get your new Pop!s home safe and sound. We don't offer shipping services, however, there may be special packaging options available to help get your new figures home safe!

Can I have a Funko.com purchase shipped to the store?

Funko Shop does not offer a ship-to-store option. However, for Funko Shop exclusives, our HQ store will have the same merchandise available on the sales floor while supplies last.

Will you hold merchandise for me, so I can pick it up?

Our retail team is not permitted to hold or reserve items. Inventory is available on a first-come, first-serve basis while supplies last.

Do you host birthday parties?

Unfortunately, our HQ store does not have the facilities or staff available to host parties or private events. Food and drink are not allowed on the sales floor, so guests wishing to celebrate at the store may do so within the set policies and business hours available to the general public.