For physical rewards, including prototypes, signed products, samples, and other merchandise, shipping times may vary. For most Fan Rewards items, shipping times are minimum one to two (1 – 2) weeks following redemption, with some having a longer shipping time.
Please review the rewards description to find shipping estimates for a specific reward.If your physical reward has still not arrived within the allotted timeframe, please reach out to our customer care team using the Support button in the bottom right corner and selecting 'Fan Rewards'