After earning enough points to redeem a reward, head over to your Fan Rewards dashboard and click on the “Rewards” page. From here, select the reward you would like, follow the redemption steps, and click “Complete” to redeem. Upon successful redemption, you will receive a confirmation email [within one (1) to two (2) hours] with instructions on how to receive your reward.
Please note that for certain rewards, additional steps may be required, such as needing to contact us at firstname.lastname@example.org to submit required information. Please be sure to read the entire rewards description and confirmation email, including all terms and conditions, to ensure that no steps in the redemption process are missed.