Can I change my payment before my order ships? March 07, 2023 04:34 Updated We are unable to update the payment information or billing address after an order has been submitted. Related articles How do I receive free shipping on my order? What do I do if my order shows delivered, but I did not receive it? What is your return policy? I didn't get a confirmation email. Was my order successful? What do I do if my order shows delivered, but I did not receive it?